DIGITAL TRANSFORMATION AS A MODERN TREND IN THE DEVELOPMENT OF SOCIETY WITHIN THE PUBLIC ADMINISTRATION SYSTEM OF TERRITORIAL COMMUNITIES IN UKRAINE
PDF

Keywords

public administration
local self-government
digital society
territorial community
digitalization
local self-government bodies
digital governance

How to Cite

Petrenko, V., Mosora, L., & Ostapiak, V. (2025). DIGITAL TRANSFORMATION AS A MODERN TREND IN THE DEVELOPMENT OF SOCIETY WITHIN THE PUBLIC ADMINISTRATION SYSTEM OF TERRITORIAL COMMUNITIES IN UKRAINE. Public Management and Policy, (12(16). https://doi.org/10.70651/3041-2498/2025.12.15

Abstract

The article examines digital transformation as a modern trend shaping the development of society and its impact on public administration in the territorial communities of Ukraine. Digital transformation is considered a multidimensional process of institutional, organizational, and social changes that goes beyond the use of information and communication technologies and affects the logic of the activities of state authorities and local self-government bodies. The evolution from electronic governance to digital governance and the digital state highlights the growing importance of digital data, public expectations, and new forms of interaction between authorities and citizens. Decentralization has strengthened the role of territorial communities as active participants in management processes. Electronic governance, electronic services, and electronic democracy contribute to greater transparency, accountability, and citizen-oriented public administration. The effectiveness of digital transformation depends on institutional capacity, managerial competencies, and integration of digital tools into strategic planning. In the context of martial law, digital services, electronic registers, and communication platforms are critical for ensuring continuity of administrative processes, crisis resilience, and interaction with citizens, while challenges related to cybersecurity and uneven digital development remain. Digital transformation is increasingly a long-term social trend that determines directions for the modernization of state institutions and local governance. Future research should focus on the integration of digital governance into strategic management, strengthening cyber protection, and developing sustainable digital ecosystems during post-war recovery.

https://doi.org/10.70651/3041-2498/2025.12.15
PDF

References

1. Eom, S.-J., & Lee, J. (2022). Digital government transformation in turbulent times: Responses, challenges, and future direction. Government Information Quarterly, 39(2), 101690. https://doi.org/10.1016/j.giq.2022.101690

2. Lips, M. (2024). Digital transformation in the public sector. In Political science and public policy (Chap. 2, pp. 13–30). Cheltenham, UK: Edward Elgar Publishing. https://doi.org/10.4337/9781803923895.00010

3. Thomas, J. (2024). Digital transformation in public administration: Embracing the future. Journal of Research in International Business and Management, 11(1). https://doi.org/10.14303/jribm.2024.002

4. Guenduez, A. A., Demircioglu, M. A., Mueller, E. M., & Cinar, E. (2025). Digital innovation strategies in the public sector. Research Policy, 54(8), 105274. https://doi.org/10.1016/j.respol.2025.105274

5. Andrushkiv, B. (2020). Internet: pozytyvni i nehatyvni vektory informatsiino-komunikatyvnoho rozvytku v umovakh hlobalizatsii suspilstva [Internet: positive and negative vectors of information and communicative development in the conditions of society globalization]. Sotsialno-ekonomichni problemy i derzhava, 1(22), 116–129. http://sepd.tntu.edu.ua/images/stories/pdf/2020/20abmugs.pdf (in Ukrainian)

6. Koliadenko, S. V. (2020). Tsyfrova ekonomika: suchasni svitovi tendentsii rozvytku [Modern world trends of the digital economic]. In Tsyfrova ekonomika yak faktor innovatsiinoho rozvytku suspilstva (pp. 23–25). Ternopil: TNTU. https://elartu.tntu.edu.ua/handle/lib/34042 (in Ukrainian)

7. Kraus, N. M., & Kraus, K. M. (2018). Tsyfrovizatsiia v umovakh instytutsiinoi transformatsii ekonomiky: bazovi skladovi ta instrumenty tsyfrovykh tekhnolohii [Digitalization in the Context of Institutional Transformation of the Economy: Basic Components and Tools of Digital Technologies]. Intelekt XXI, (1), 211–214. http://nbuv.gov.ua/UJRN/int_XXI_2018_1_48 (in Ukrainian)

8. Sorokina, N., & Filatov, V. (2025). Tsyfrovizatsiia publichnoho upravlinnia v Ukraini: teoretychnyi aspect [Digitalization of Public Administration in Ukraine: Theoretical Aspect]. Public Administration Aspects, 13(1), 77–81. https://doi.org/10.15421/152509 (in Ukrainian)

9. Kuibida, V. S., Karpenko, O. V., & Namestnik, V. V. (2018). Tsyfrove vriaduvannia v Ukraini: bazovi definitsii poniatiino-katehorialnoho aparatu. Visnyk Natsionalnoi akademii derzhavnoho upravlinnia pry Prezydentovi Ukrainy. Seriia: Derzhavne upravlinnia, (1), 5–10. (in Ukrainian)

10. Ministry of Digital Transformation of Ukraine. (2024). Rezultaty tsyfrovoi transformatsii v rehionakh Ukrainy za 2023 rik [Results of Digital Transformation in the Regions of Ukraine for 2023]. https://lnk.ua/1V9Y1xlVg (in Ukrainian)

11. Polikovska, Yu. (2024, September 20). Ukraina na piatomu mistsi v Online Service Index: hlobalnomu reitynhu tsyfrovykh derzhposluh vid OON [Ukraine ranks fifth in the Online Service Index: the UN global ranking of digital public services]. Detector Media. https://ms.detector.media/internet/post/36220/ (in Ukrainian)

12. Public Administration Reform. (2024). Ukraina ocholyla svitovyi reitynh z vykorystannia onlain-derzhposluh [Ukraine topped the global ranking in the use of online public services]. PAR. https://par.in.ua/information/news/378-ukraina-ocholyla-svitovyi-reitynh-z-vykorystannia-onlain-derzhposluh (in Ukrainian)

13. GURT Resource Center. (2023). Elektronna demokratiia v Ukraini: instrumenty ta metody [Electronic democracy in Ukraine: instruments and methods]. GURT Resource Center. https://gurt.org.ua/articles/44096/ (in Ukrainian)

14. Kuchmenko, V. V., & Vatuliev, M. S. (2025). Tsyfrova transformatsiia publichnoho upravlinnia v umovakh voiennoho stanu [Digital Transformation of Public Administration in Wartime Conditions]. Molodyi vchenyi, 4(135). https://doi.org/10.32839/2304-5809/2025-4-135-14 (in Ukrainian)

15. World Bank Group. (2025). GovTech maturity index 2025: Tracking public sector digital transformation worldwide. Washington, DC: World Bank. https://documents.worldbank.org/en/publication/documents-reports/documentdetail/099121725193511608

16. Cherveko, O. V., Oleksenko, O. O., & Lototskyi, O. V. (2024). Innovatsiini stratehii v publichnomu upravlinni: adaptatsiia zarubizhnoho dosvidu dlia mistsevykh administratsii [Innovative Strategies in Public Administration: Adaptation of Foreign Experience for Local Administrations]. Ekonomichnyi prostir, (195), 89–94. https://doi.org/10.30838/EP.195.89-94 (in Ukrainian)

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Copyright (c) 2025 Viktor Petrenko, Larysa Mosora, Vasyl Ostapiak