Kryvokhyzha, Yevhen, Iurii Bedratyi, and Pavlo Gorishevskyy. “ANALYSIS OF CUSTOMER FEEDBACK ON SOCIAL NETWORKS AS A TOOL FOR IMPROVING SERVICE QUALITY”. Social Development: Economic and Legal Issues, no. 15 (March 18, 2026). Accessed August 5, 2026. https://www.eu-scientists.com/index.php/sdel/article/view/716.